Our client is an International Hotel Brand that offers excellent training and career progression. The hotel is a large scale modern contemporary operation and is a popular choice for both corporate and leisure guests.

The company prides itself on their overall customer experience and service delivery and this is mirrored throughout the operation.

Due to a recent internal promotion they are currently recruiting for a Guest Services Manager to add some depth to the existing team.

Job description

As Guest Services Manager your role will involve assisting with the day to day running of the operation with a key focus on reception and service delivery.

You will also offer support in other areas of the operation as required in a Duty Management role. This is a hands on role and requires hands on approach ensuring the highest level of service is delivered at all times and most of all in compliance to brand standards.

Ideal Background

The ideal candidate must have current Corporate Hotel experience and have had exposure to working in a very fast paced environment.

It is essential you have previous reception experience and ideally duty management with some food and beverage.

This role may suit a reception supervisor looking for a step up or a duty manager to looking for the next step.

Salary and Benefits

Our client is offering a very competitive salary for this Guest Services Manager role of

 £16,000 – £18,000 depending on experience. You will also receive an array of corporate benefits and the opportunity to fast track you career.

This is a permanent role.

In order to process your application please forward you CV in word document to Justine Perry justine.perry@japassociates.co.uk

JAP Associates is acting as an Employment Agency in relation to this vacancy.

 In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.

 Our client is an Independent and expanding hotel group who offer excellent training and career progression. The company boasts a stunning collection of country house hotels with award winning restaurants of a multi rosette standard.

 This role is based at one of their stunning boutique country house hotel in the heart of Hampshire.

 The Hotel has won awards for service and standards the Restaurant has rosettes for dining alongside a busy conference and banqueting operation.

Our client is currently recruiting for a Head Chef who can assist with taking this operation forward.

Job description

As Head Chef you will be responsible for the day to day operation of the kitchen and brigade this will include the ongoing coaching and development of the team to ensure they reach their full potential.

A key part of this role will be menu planning and costing for the all the outlets and maintaining the set company food GP. You have the autonomy to create your own menu ideas and will be working with fresh local produce.

You will also be responsible for ensuring the health and hygiene and safety is maintained in the kitchen at all times.

Ideal Background:

The ideal candidate for this Head Chef role must have previous hotel experience within at rosette environment and be able to demonstrate excellent leadership and overall management skills.

Previous experience of conference and banqueting is also essential alongside a passion for cooking with fresh local produce.

This role may suit a strong Sous chef looking for their first Head Chef position. Due to the location of the role you must have your own transport.

Salary and Benefits

Our client is offering a salary of £28,000 – £30,000 plus a bonus based and a share of gratuities. This is a permanent role.

In order to process your application please forward you CV in word document to info@japassociates.co.uk

JAP Associates is acting as an Employment Agency in relation to this vacancy.

 In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.

 Our client is Progressive Independent Company who has an impressive portfolio that includes Boutique Hotels, Gastro Pubs and Restaurants with future plans for growth.

 Due to their expansion plans they are currently looking to recruit a Strategic Marketing & Alliance Manager to be based at their Head Office in Southampton and will involve working the Group Operations Director and Board of Directors at Group level.

Job description

The role has two key focuses, first the delivery of the revenue through a strategic marketing plan that will cover online reputation, social media, design and print material including the management of their client loyalty database.

 The other side of the role will involve understanding the target audience and building relationships with like minded businesses to create strategic alliances in the local area.

You will communicate to the board of Directors on a monthly basis and be in involved in the annual Sales & Marketing Plan and weekly communication with the site managers.

Ideal Background

It is essential you have previous online marketing and stay up to date with this fast development area and be keen to develop this at every opportunity in online marketing.

You must also have experience of taking the responsibility for the creation, development and delivery of strategic marketing plans.

 You must also have experience in producing reports based around marketing and measurable success.

Salary and Benefits

Our client is offering a salary of £25,000 – £30,000 for this Marketing Managers; this is opportunity to work in fast pace and evolving environment and have the opportunity to express your creativity and views.

In order to process your application please forward you CV in word document to justine.perry@japassociates.co.uk

JAP Associates is acting as an Employment Agency in relation to this vacancy.

 In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.

 Our client is a Progressive Hotel Group Hotel they have a stunning 4 star Deluxe Hotel with extensive conference and banqueting facilities along with an award winning  rosette restaurant and extensive leisure facilities.

 They are currently recruiting for a restaurant manager to focus on the service and standards within the restaurant operation.

Job description

As Restaurant Manager your role will involve the day to day running of restaurant ensuring standards are maintained and delivered across the operation.

 You will be responsible for staff training and development, setting objectives and working to set targets and goals. A key part of this role will involve driving sales, up selling and cross selling across the operation. This is a hands on role and requires an operator who really knows how to go that extra mile.

Ideal Background

The ideal candidate for this Restaurant Manager’s role will have previous restaurant management experience within a quality driven hotel environment ideally of rosette standard.

 It is essential you are able to demonstrate excellent communication and leadership skills, with outstanding customer service skills and attention to detail.

 This role may suit a strong Assistant Restaurant Manager looking for a step up or an experience Restaurant Manager looking for a fresh challenge.

Salary and Benefits

Our client is offering a salary of £22,000 – £24,000 basic for this Restaurant Managers role plus a share of gratuities and an array of corporate hotel benefits. This is a permanent role.

In order to process your application please forward you CV in word document to justine.perry@japassociates.co.uk

JAP Associates is acting as an Employment Agency in relation to this vacancy.

 In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.

 Our client is progressive International Hotel Group they have a broad range of hotels and have recently added to their portfolio with expansion plans for the future.

 Due their recent growth they are currently recruiting for a Reception Shift Leader to join this 4 Star Deluxe Hotel which has a range of excellent facilities to attract clients from all market segments.

Job description

As Reception Shift Leader you role will involve supporting the Front Office team in the day to day management of the front office department and team which includes, Reception, Reservations and the Night Team.

 Your role will involve developing and implementing strategies to improve efficiency and increase sales and total room revenue.

You will be working to brand standards and targets and a key part of this role will be to ensure these are met and achieved across the front office operation.

Ideal Background

It is essential you have previous reception  experience within a Corporate Hotel Environment within a busy front office operation,  have excellent communication skills both verbally and written.

You must also be able to demonstrate strong leadership skills and have the ability to lead a team and encourage your team to achieve sales from up selling and cross selling across the business. Knowledge of Fidelio Opera is required.

Salary and Benefits

Our client is offering a very competitive salary of £15,000 – £16,000 for this Reception Shift Leader role along with an array of Corporate Benefits and Career Progression. This is a permanent role.

In order to process your application please forward you CV in word document to Justine.Perry@japassociates.co.uk

JAP Associates is acting as an Employment Agency in relation to this vacancy.

 In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.

 Company Information

 Our client is an Iconic Country House Hotel and Resort in one of the most stunning locations in the UK. The hotel has won many awards for its dining, accommodation and service.

As this operation is seasonal led they are currently recruiting for the up and coming season which will start at the end of March and run through to October.

We are currently recruiting for a restaurant supervisor to work in both restaurants one of which is fine dining and the other being more of a bistro restaurant.

 You will have an opportunity to work alongside a very talented team who will support and develop you so you can enhance your overall knowledge and skills.

Job description

As Restaurant Supervisor you will assist with the day to day running of the operation and have the opportunity to work in the fine dining restaurant and more relaxed bistro.

You will be responsible for ensuring service standards are maintained and exceeded at all times, you will be involved in staff training, taking orders and dealing with customer queries.

Ideal Background

The ideal candidate for this restaurant supervisor role will have previous supervisor experience within a fresh food environment, rosette experience is not essential as the fine dining element to this role can be trained for the right candidate.

It is essential you have the ability to lead and motivate a small team and have excellent customer service skills and attention to detail.

Salary and Benefits

Our client is offering a salary of £15,000 – £16,000 pro rata, you will also be provided with accommodation and food for £25 per week, an end of season bonus and gratuities.

In order to process your application please forward you CV in word document to info@japassociates.co.uk

JAP Associates is acting as an Employment Agency in relation to this vacancy.

 In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.

 Our client is Luxury 4 Star Hotel that has won numerous awards across all areas of the operation. The hotel boasts a multi outlet food and beverage operation, conference and banqueting facilities dining is something this hotel does at the highest level.

The bedrooms are of a luxurious standard creating a truly outstanding operation. This is also mirrored in the working environment making this an employer of choice.

The hotel is currently recruiting for an experienced Restaurant Manager to be based in their very busy all day dining contemporary restaurant.

Job description

As Restaurant Manager you will be responsible for ensuring the smooth running of the operation this will include ensuring a high level of service is delivered at all times.

You will be responsible for the training and development of the team through one to one coaching and objective setting and also leading from the front.

 A key part of this role will involve the ongoing development of the product, service delivery and sales striving to improve in all areas.

You will also be working to set targets and budgets for payroll and top line sales and have the support of an experienced food and beverage that will coach, guide and develop you within your role.

Ideal Background

The ideal Restaurant Manager must have previous hotel experience within a large scale fresh food led restaurant operation as an Assistant or Restaurant Manager.

You must be able to demonstrate excellent leadership skills and be able to motivate the team and drive the operation forward from a service and sales element.

It is essential you are an operator who is passionate about the industry that is professional, outgoing and knows how to create the right ambiance within the operation.

Salary and Benefits

Our client is offering a very competitive salary of up to £25,000 plus the offer of live in accommodation for a small monthly charge and gratuities. You will also benefit from a lower tax threshold. This is a permanent role.

In order to process your application please forward you CV in word document to justine.perry@japassociates.co.uk

JAP Associates is acting as an Employment Agency in relation to this vacancy.

 In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.

 Our client is a Leading 4 Star Deluxe Hotel that has won awards for both service and dining the hotel also offers excellent leisure facilities making this an ideal choice for both corporate and leisure travellers.

The client is renowned for their excellent career progression and training and can offer the right candidate career opportunities for the future.  They are currently recruiting for an experienced receptionist to join the front office team.

Job description

As a receptionist your role will involve dealing with guest check in and check outs, billing and invoicing, room allocation and general enquiries.

You will also take reservations, promote up selling and most off all offer an excellent level of customer service at all times.

Ideal Background

It is essential you have a minimum of 1 year’s hotel reception experience within a large 4 star hotel and have experience of working in a busy operation.

Our client is also seeking candidates that can speak fluent English, French and ideally German and can demonstrate excellent customer service skills.

Salary and Benefits

Our client is offering a very competitive salary of £15,000 plus lives in accommodation for a small monthly charge, meals, uniform and other benefits. This is a permanent role.

In order to process your application please forward you CV in word document to justine.perry@japassociates.co.uk

JAP Associates is acting as an Employment Agency in relation to this vacancy.

 In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.

 Our client is has been voted as one of the ‘Best Hotel Spas in Europe’ and has recently undergone a major refurbishment. The Spa is based within a 4 star luxury hotel on Jersey and is a popular choice for local client as well as hotel guests.

The Spa concept is based on a holistic approach and also promotes a healthy lifestyle through its treatments and products.

Due to the success of the operation they are looking for a Head Spa Therapist who can be instrumental in taking the operation forward.

Job description

As Head Therapist  you role will involve assisting with the day to day running of the Spa Operation to ensure the highest standards are delivered and targets are met.

You will be managing a team of 6 Therapists and Reception staff. A key part of this role will be to continue with the staff training and development of the team and ongoing success of the Spa operation.

You will also be required to carry out treatments and promote a healthy and holistic environment.

Ideal Background

The Ideal Head Therapist must have a minimum of 2 – 3 years experience within a Spa environment within a supervisory role.

 This will come predominantly from a Therapy background but ideally have knowledge of Spa Reception as well.

 It is essential you have recognised qualifications in message, beauty therapy and holistic therapies along with the completion of “Train the trainer” or other recognised training qualifications.

You must also be able to demonstrate excellent communication skills and customer care, be self motivated and have the ability to work under pressure.

Salary and Benefits

Our client is offering a fantastic salary of £25,000 – £26,000 for this role along with staff accommodation, meals on duty and an array of other benefits. You will also benefit from lower tax thresholds.

This is a permanent role.

In order to process your application please forward you CV in word document to justine.perry@japassociates.co.uk

JAP Associates is acting as an Employment Agency in relation to this vacancy.

 In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.

Our client is Independent Boutique Hotel Operator with a small portfolio of hotels all of which are based in Central London.

Due to an expansion of the business they are currently recruiting for a Sales and Marketing Coordinator to be based at their Central Reservations Office.

This is an excellent opportunity for a reservation agent looking to progress their career and gain more experience on forecasting and revenue management and sales and marketing.

The hours are 09.30am – 5.30pm Monday to Friday

Job description

As Sales and Marketing Coordinator you will part of the sales and marketing function which is based at the Companies Head Office.

Your role would involve taking reservations for the all the hotels within the group and cross- selling where required. Your role would involve liaising with the hotel General Managers on any rate changes and effectively managing the reservations system.

The role would also involve attending the weekly sales meeting with the Group General Manager to plan the rate strategies for business ahead.

Ideal Background

It is essential you have previous hotel reservations experience; knowledge of Fidelio would be advantageous along with London experience.

You must have excellent overall computer and administration skills.

You must be able to demonstrate excellent communication skills both verbally and written along with good attention to detail. Candidates must also be based in London.

Salary and Benefits

Our client is offering a Salary of £14,000 for this Sales and Marketing Coordiantor and the hours are Monday to Friday 09.30am – 5.30pm

In order to process your application please forward you CV in word document to justine.perry@japassociates.co.ukthis is a permanent role.

If you have not been contacted within 7 days your application has been unsuccessful on this occasion.

JAP Associates is acting as an Employment Agency in relation to this vacancy.

In accordance and compliance with the “Asylum and Immigration Act 1996” all applicants applying for the above position will be required to provide evidence of their eligibility to live and work in the United Kingdom.